Travel Information and Flexible Cancellations - March 30, 2020

Travel Information and Flexible Cancellations - March 30, 2020

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COVID-19 Travel Update & Catalina Island Company Operations

 

Updated: March 30, 2020

The well-being of our guests always has been and remains a top priority to Catalina Island Company.

We have temporarily suspended all of our resort operations for the safety of our guests and employees through April 30, 2020.

GUESTS WITH EXISTING RESERVATIONS/BOOKINGS

If you were due to visit us between now and April 30, 2020 for either a hotel stay or activity/tour, you've likely received a call from one of our reservation agents to reschedule or refund your visit. If you have not, please contact our reservation agents at 877.788.8322.

FUTURE RESERVATIONS AND BOOKINGS

We understand the need to be flexible when considering upcoming travel plans. For guests making new reservations between today and April 30, 2020 for ANY stay in 2020, we will allow the reservation to be changed or cancelled at no charge up to 24 hours before your scheduled arrival date.

We are currently accepting reservations at all of our properties for arrivals beginning May 1, 2020. We are also accepting activity reservations for May 1, 2020 and beyond. Bookings can be made at VisitCatalinaIsland.com, or through our reservation agents at 877.778.8322. We will continue to monitor the situation and communicate any changes.

Rest assured that Catalina Island Company is taking every precaution to keep our guests and employees safe and healthy during this time.


Message from the Catalina Island Chamber of Commerce & Visitors Bureau:

We're asking anyone who is not a primary resident of Catalina Island or providing essential services to our residents NOT to visit Catalina for the time being. The reason is simple: as a small, remote island community our healthcare facilities lack the capacity to handle a widespread outbreak of COVID-19. Additionally, services on Catalina Island are currently extremely limited.

We know that the CDC, WHO and the state of California government officials are recommending social distancing, and Catalina Island might seem like the perfect place for that, we also fully understand the inclination to seek escape in the outdoors during difficult times, but the reality is that doing so right now risks lives.

This is a hard message for us to send, as we know how many of you cherish the island, but we ask you to respect our community and this request to stay home for now. If we all work together to do the right thing during this public health crisis, we’ll all be able to enjoy Catalina Island in a responsible and respectful way sooner rather than later.

For additional information from local health and travel organizations, visit the Catalina Island COVID-19 microsite or the City of Avalon COVID-19 information page.

 

Thank you,

Jim Luttjohann, President & CEO

Catalina Island Chamber of Commerce & Visitors Bureau

 

P.S. Per National and State directives, essential services remain operational on the island.