Healthy Travel Information - May 21, 2020

Healthy Travel Information - May 21, 2020

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YOUR HAPPY AND HEALTHY VACATION STARTS HERE

GOING ABOVE ABOVE BEYOND WITH OUR KEEPWELL COMMITMENT

As you consider planning travel and leisure activities that make life enjoyable, we wanted to share how we're going the distance to keep everyone healthy and safe. Catalina Island Company is doubling down with processes and protocols that go beyond recommendations from the Centers for Disease Control and Prevention (CDC). We are taking specific, deliberate, and intentional steps to ensure that everything we do benefits our guests and staff as we all transition to the new normal.

GUEST AND ASSOCIATE WELL-BEING

Reduced capacity on all activities and tours by nearly 50%.
For example, on a biofuel Hummer adventure, you'll find a maximum capacity of 6 guests instead of 12. On the Zip Line Eco Tour, departures will have 6 guests instead of 10. All tours will operate with reduced capacities. If you have any questions, please call our reservation agents at 877.778.8322, or visit one of our ticket booths. 

Staff and guests are required to wear face coverings when interacting with others.

Employee Face Coverings

For your convenience, hand sanitizing stations are located at each ticket booth and in each tour vehicle.

activities social distancing

ADHERENCE TO SOCIAL DISTANCING

Team members will guide physical distancing at Descanso Canyon (waiting areas, training, boarding, etc.)

When boarding our tours, please pay attention to floor markers that clearly indicate proper social distancing.

activities social distancing

Sanitary Services and Cleaning Procedures

All staff are instructed to stay home if they do not feel well.

High-frequency touch points like ticket booths and passenger areas are deep cleaned frequently by Catalina Island Company's KeepWell team.

Vehicles are thoroughly cleaned using top-grade virucidal disinfectant from Butler Chemical after each tour utilizing sprays and ready-to-use wipes.

activities social distancing

Helmets and trolleys on the Zip Line Eco Tour and Catalina Aerial Adventure are cleaned after every use.

Zip Line harnesses are cleaned and soaked after every tour. Harnesses then breathe for 48 - 72 hours.

We know the importance of the challenge at hand and have taken all the necessary steps to keep you, your family, and our community safe.

Thank you for sharing your happy and healthy vacation with us.