Tuesday, December 27, 2016
At Santa Catalina Island Resort Services, we are committed to encouraging and developing our team in a top class environment. We are continuously developing our products and services to increase the standards on this famous Californian Island. We have an exciting job opportunity available for a Full-Time Front Desk Audit Clerk.
DUTIES AND RESPONSIBILITIES:
Staff the front desk of the hotel for the late night and early morning shifts. Gives local area information. Provides customer service and problem solving. Helps coordinate guest activities. Performs the Night Audit for up to six properties. Responsible for maintaining a safe hotel environment. Prepares hotel for the next day’s arrivals. Carries out front desk responsibilities in accordance with the company’s procedures and standards. A strong desire and passion for providing great customer service is essential.
Additional duties may be assigned such as providing general information on availability of hotel, campgrounds, tours and transportation along with booking reservations for same. The ideal candidate will have good organizational skills, ability to work cooperatively with a variety of individuals (both guests and fellow employees) without any direct supervision and demonstrate a positive and constructive attitude.
The position requires the applicant to be very organized, display great attention to detail and be customer service oriented. Must be computer literate and have good math skills. This individual will work closely with our Bellman, Housekeeping and Maintenance Departments.
Security duties include hourly rounds by all guest doors, checking for open doors, loud guests, loud TV’s, keys in locks. Check all grounds, gates, linen rooms and maintenance shops to make sure they are secured, and generally ensuring the proper is inspected for any and all potential security risks.
EDUCATION AND EXPERIENCE:
High school education or related experience.
Bilingual English/Spanish is helpful.
This position offers a highly competitive salary with health, dental, life, 401K Match, vacation and sick benefits along with discounts in F&B outlets in the company and discounted hotel rooms and activity tours.
If you desire to work for a dynamic, growing Company, please email resume to: email@example.com. Physical address: 150 Metropole Avenue, Avalon, CA 90704 (Human Resources Department).